SHIPPING POLICY

We want your order to arrive safely, quickly, and with complete transparency.

This page contains information about shipping methods, delivery times, tracking, and conditions applicable to purchases made through Special Key Wear.

1. SHIPPING METHODS

We currently ship worldwide.

All international orders are shipped via Correios Packet Standard, an international shipping service provided by Correios, Brazil's national postal service.

Once your order has been shipped, you will receive a tracking number by email.

1. SHIPPING SERVICE

CORREIOS PACKET STANDARD

A reliable and cost-effective international shipping service with tracking available for most destinations.

Shipping availability depends on the destination country and local postal services.

1. SHIPPING COSTS

Shipping costs are calculated automatically at checkout based on:

• Destination country

• Package weight

Any free shipping promotions will be clearly displayed on our website and during checkout.

1. PROCESSING AND DELIVERY TIMES

Delivery times vary depending on:

• Destination country

• Customs processing

• Payment confirmation

Orders are processed only after payment has been successfully approved.

Please note that delivery estimates are provided by the carrier and are not guaranteed.

After order confirmation, tracking information may take up to 72 business hours to become available.

1. ORDER TRACKING

Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.

Customers may track their shipment directly through the carrier's tracking system.

1. SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information.

Once an order has been processed and shipped, we may be unable to modify the shipping address.

If you notice an error in your shipping information, please contact us immediately.

1. DELIVERY DELAYS AND FAILED DELIVERIES

Delivery delays may occur due to circumstances beyond our control, including:

• Incorrect or incomplete address information

• Recipient unavailable at the delivery address

• Customs inspections

• Postal service delays

• Severe weather conditions

• Restricted delivery areas

If a package is returned to Special Key Wear due to an incorrect address, failed delivery attempts, refusal of delivery, or failure to collect the package, the customer will be responsible for any reshipping costs.

1. INTERNATIONAL ORDERS

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are determined by local authorities and are the sole responsibility of the customer.

Special Key Wear has no control over these fees and cannot predict their amount.

1. CONTACT

If you have any questions regarding shipping or delivery:

Email: sac@specialkeywear.com

Customer Support: Monday through Friday during regular business hours.

Company Registration Number (CNPJ): 30.095.471/0001-91

Last Updated: June 2026